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New Conference Call Feature Available for AudioNow Broadcast Partners

May 4, 2016 – Washington, D.C. – Conference calling is now available through the AudioNow® Call-to-Listen™ platform for qualified broadcast partners. Your audience can participate in group and moderated discussions, while still having the option to listen to the live broadcast through a simple telephone call. The feature is seamlessly integrated within your existing Call-to-Listen number.

Conference calling is widely used in the U.S. and worldwide to provide a way for audiences to voice their own ideas and be active in their communities, while increasing engagement and overall listenership for broadcasters. Recommended uses include talk show hosting, prayer lines, and hosting discussions across various geographical zones.

AudioNow beta conference call partners have expanded listening time by upwards of 20-50 percent through conference calling already. We’re excited to now offer the service to our top partners to allow you to increase your audience engagement as well.

Benefits of AudioNow’s conference call feature include:

  • Pinless entry — listeners are invited to join with just the push of a button
  • Accessible from within your existing AudioNow access line — promote just one number
  • No extra cost for listeners — calls only use mobile minutes
  • Easy to use dashboard to moderate calls — eliminating the need for expensive equipment

Privacy Policy

(Last Updated: Nov 10, 2017)

This Privacy Policy describes how information about you is collected, used and disclosed by AudioNow Holdings, LLC, Alpine Audio Now, LLC, Alpine Audio Now Digital, LLC, AudioNow Plus, LLC, and AudioYa, LLC, and our subsidiaries and other affiliates (collectively, “AudioNow,” “we,” “us” or “our”) when you access or use: our audio broadcasts via a landline or mobile device (the “Call to Listen™ Service”) , or via our mobile application (the “App” )(collectively, the “Listening Platform”), our App’s optional money transfer module to connect to a money transfer operator (the “MTO”) and transfer money (a “Money Transfer”) to a third party, or our website (www.audionow.com), broadcasters’ websites, or other distribution channels now or hereafter provided by us or that otherwise interact with us (all, the “Service”).

AudioNow reserves the right to change or modify this Privacy Policy at any time and in our sole discretion. If we make changes to this Privacy Policy, we will provide notice of such changes, such as by sending an email notification, providing notice through the Service or updating the “Last Updated” date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy whenever you use or access the Service or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information:

Information You Provide to Us.

We collect information you provide directly to us. For example, we collect information when you access our Listening Platform, set up an account to conduct a Money Transfer, participate in a survey, communicate with us via third party social media service, request customer support or otherwise communicate with us.

The type of information we may collect from you includes:

  1. For our Call to Listen Service:
    1. Your phone number
    2. Listening preferences/stations/content
  2. For our Listening Platform:
    1. Your email address
    2. Your customized username and password
    3. Listening preferences/stations/content
    4. Geolocation when enabled
  3. For a Money Transfer:
    1. An email address (as your username) and a password;
    2. Personal information (such as name, address, and recipient information) and your payment transfer information, such as payment card type and number, expiration date, and security number or banking information (collectively, the “Transaction Details”). We do not store any Transaction Details on our servers; we are solely a conduit to provide information to the MTO.
  4. Other Information You Choose to Provide, such as when you participate in a survey, contest, promotion or interactive area of the Service, or when you request technical or customer support.
  5. You authorize your wireless operator (AT&T, Sprint, T-Mobile, US Cellular, Verizon, or any other branded wireless operator) to use your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status details, if available, solely to allow verification of your identity and to compare information you have provided to [Customer] with your wireless operator account profile information for the duration of the business relationship.

Information We Collect Automatically.

When you access or use the Service, the types of information we may automatically collect about you include:

  1. Log Information: When you use access our App, our servers automatically record your Internet Protocol (“IP”) address.
  2. Phone Information: When you use the Call to Listen™ Service, our system automatically records your phone number.
  3. Information Collected by Cookies and Other Tracking Technologies: We and our service providers may use various tracking technologies, including cookies and web beacons, to collect information about you when you interact with our Service, including information about your browsing behavior. Cookies are small data files stored on your hard drive or in device memory that help us improve the Service and your experience, see which areas and features of the Service are popular, and count visits. Web beacons are electronic images that may be used in the Service or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.

Use of Information:

We may use information about you for various purposes, including to:

  1. Provide, maintain and improve the Service;
  2. Respond to your comments, questions and requests and provide customer service;
  3. Monitor and analyze trends, usage and activities in connection with the Service;
  4. Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of AudioNow and others;
  5. Carry out any other purpose for which the information was collected.

Sharing of Information:

We may share information about you as follows or as otherwise described in this Privacy Policy:

  1. With the MTO solely in connection with a Money Transfer (Audionow makes no representation concerning the use of your information by the MTO; Users should check the privacy policy of the MTO implementing the Money Transfer);
  2. In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, rule, regulation or legal process;
  3. If we believe your actions are inconsistent with our Terms of Use or other policies, or to protect the rights, property or safety of AudioNow or others;
  4. In connection with, or during negotiations of, any merger, acquisition, sale of assets or any business, other change of control transaction or financing; the recipient of your information may subsequently use your information under the terms of their own privacy policies, which may differ from this Privacy Policy;
  5. Between and among AudioNow and any current or future parent, subsidiary and/or affiliated company; and
  6. With your consent or at your direction.
    We also may share aggregated or de-identified information, which cannot reasonably be used to identify you, but which may be used for marketing purposes. WE DO NOT SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES FOR DIRECT MARKETING PURPOSES, with the exception of the use of cookies with respect to our website.

Advertising and Analytics Services Provided by Others:

Interest-Based Ads
We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Service and other website, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Service and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

Security:

AudioNow takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Please understand, however, that no security system is impenetrable. Like other companies, AudioNow cannot guarantee 100% the security or confidentiality of the information you provide to us. Consequently, while we endeavor to safeguard your personal information against unauthorized access and disclosure, we do not warrant or guarantee the absolute security of any personal information you transmit to, from or through the Site. In particular, email sent to or from the Service may not be secure, and you should therefore take special care in deciding what information you send to us via email. If you share your computer or mobile device or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session. This will help to ensure that others cannot access your personally identifiable information. In the event of a breach of the confidentiality or security of your personally identifiable information, we will notify you as required by law, if reasonably possible and as reasonably necessary so that you can take appropriate protective steps. We may notify you under such circumstances using the e-mail address(es) we have on record for you or through alternative means. You should also take care with how you handle and disclose your personally identifiable information. Please refer to the Federal Trade Commission’s Web Site at http://www.consumer.ftc.gov/ for information about how to protect yourself against identity theft. Please note that once you leave the Service, whether independently or via links from the Service, the privacy policies of the site to which you migrate will apply. This Privacy Policy applies to your interactions with our Service only.

Your Choices:

Account Information.
An account is not currently required to use our Call to Listen™ or listening platform services. Should registration be required in the future, you will have the ability to update, correct or modify information about you at any time by emailing us at support@audionow.com. You will be required to register for use of the Money Transfer service. If you wish to deactivate your Money Transfer account, please email us at support@audionow.com. We may continue to store the limited information collected about you as required by law or for legitimate business purposes as stated in this policy.

Cookies.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in connection with our Service. For more information about disabling flash cookies, see http://www.adobe.com/products/flashplayer/security. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Service. In addition, many web browsers support Do Not Track technology. If you enable Do Not Track, AudioNow will not use information about your web viewing activities to tailor your online experience on other Service operated by AudioNow. Note, however, that our third party advertising providers may continue to use information about your web viewing activities to tailor advertising to your interests across different Service even when you have Do Not Track enabled in your browser.

Push Notifications.
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device or within our mobile applications.

Children.
We do not knowingly collect any personal information from children under the age of 13. We do not intend that our Service be used by children. We request that children under the age of 13 not download the Service or submit any personal information through the Service. If we are advised in writing that we have inadvertently received or collected personal information from a child under 13 years of age, we will remove such information from our database.

Your California Privacy Rights.
In addition to the other rights described in this Privacy Policy, California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. You have the right to submit a request to AudioNow and receive the following information within 30 days of its receipt of that request: (1) the types of personal information disclosed to third parties during the immediately preceding calendar year, (2) the names and addresses of third parties that received the personal information, and (3) if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of its products or services. You are entitled to receive a copy of this information in a standardized format. Information provided will not be specific to you individually. All such requests must be in writing and sent to us at support@audionow.com. AudioNow permits California residents to opt out of having their information shared with third parties for direct marketing purposes. If you are a California resident, you may request this information once per calendar year by writing to us at support@audionow.com. In addition, please see the section on “Cookies” above for information regarding our “Do Not Track” policies.

International Users.
Our operations are conducted within the United States. If you access the Service from outside the United States, your connection may be through and to servers located in your country or the United States. Any personal information you provide may be processed and maintained in the United States on servers and/or other network systems operated by or for AudioNow benefit. Regardless of where you live, your use of the Service constitutes your affirmative consent to have your personal information transferred, processed and stored in the United States, and allow AudioNow to use and collect your personal information in accordance with this Privacy Policy. IF THE JURISDICTION IN WHICH YOU ARE LOCATED OR YOUR COUNTRY OF ORIGIN HAS LAWS OR REGULATIONS WHICH REQUIRE THAT YOUR PERSONAL INFORMATION BE RECEIVED USED, SAVED, TRANSFERRED AND/OR OTHERWISE HANDLED IN A MANNER DIFFERENT THAN AS STATED IN THIS PRIVACY POLICY, THEN YOU ARE NOT AUTHORIZED TO UTILIZE THE SITE. IF YOU ACCESS THE SERVICE FROM AND/OR RESIDE OUTSIDE OF THE UNITED STATES, YOUR INFORMATION MAY BE STORED, TRANSMITTED AND SHARED IN ACCORDANCE WITH U.S. DATA PRIVACY LAWS WHICH MAY NOT BE EQUIVALENT TO THOSE IN EFFECT IN YOUR COUNTRY. YOU EXPRESSLY AGREE THAT YOU WILL NOT USE THE SITE WITH ANY EXPECTATION OF GREATER PRIVACY RIGHTS THAN THOSE TO WHICH YOU HAVE EXPRESSLY AGREED AS STATED IN THIS PRIVACY POLICY.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at legal@audionow.com.


Rolo Duartes se une a la Junta de Asesores de AudioNow

Su nombramiento como ejecutivo de televisión expande y refuerza el equipo de la junta de asesores

6 de abril 2016 – Washington, D.C. AudioNow® Holdings, la plataforma líder en distribución de contenido através de telefonía móvil, anuncia hoy que Rolo Duartes se integra a su junta de asesores. El nombramiento del veterano de los medios de comunicación en español, Rolo Duartes, refuerza aún más nuestra distinguida junta de asesores, que incluye distinguidos líderes en medios de comunicación globales, academia, investigación de audiencias, finanzas corporativas, operaciones, contenido digital y estrategia de medios.

Con más de 15 años en los medios de comunicación en español, Rolo Duartes aportara una gran cantidad de experiencia y estrategia en los negocios de AudioNow®. El cuenta con un sólido historial de llevar a empresas a la posición de liderazgo con sus estrategias y capacidades de negociación. Habiendo desempeñado un papel importante en algunas de las empresas más importantes de comunicación en español en los Estados Unidos.

El señor Duartes fue el vicepresidente ejecutivo de ventas de las propiedades afiliadas de Univision Communications Inc., la emisora más grande de televisión en español en los EEUU. Estuvo a cargo de la dirección de ventas de diferentes canales de televisión y de radio (y sus subdivisiones digitales) que representan más de $200 millones en ingresos anuales. Antes de la dirección de ventas, Rolo Duartes fue vicepresidente regional / gerente general de Univision Televisión Group y responsable de estaciones en 9 mercados.

El también cuenta con experiencia en inversión bancaria de M&A en Bear Stearns. Rolo Duartes inicio su carrera como ingeniero de proyectos para Siemens Electric, donde dirigió proyectos de generación de energía y de infraestructura en seis continentes. El ha servido en la Fuerza Aérea de los Estados Unidos, y es licenciado de Harvard University (MPA), Columbia Univeristy (MBA), y Univeristy of Florida (Ingeniería Eléctrica).

Elan Blutinger, Director Ejecutivo de AudioNow® comenta, “Rolo nos proporcionará orientación estratégica y consejo práctico mientras continuamos expandiendo nuestros medios al mercado Latino y plataforma de distribución digital. Rolo está altamente calificado para fortalecer nuestra posición tecnológica y afianzar nuestra posición de liderazgo dentro del mercado Latino.”

“AudioNow ha desarrollado una plataforma digital que ayuda a los medios de comunicación en español a incrementar su audiencia através de la distribución de contenido por nuestra plataforma móvil. Esto es esencial para emisoras que quieren aumentar su audiencia” añade Rolo. “Estos son tiempos espectaculares para AudioNow y los nuevos medios digitales. Estoy contento de poder trabajar con ellos y ayudar a impulsar su éxito aún más.”

Rolo Duartes Joins AudioNow Holdings Advisory Board

Appointment of Spanish-Language Media Executive Strengthens Advisory Team’s Expansion

April 6th, 2016 – Washington, D.C. AudioNow ® Holdings, the leading mobile distribution platform for in-language media, today announces that Rolo Duartes, former Executive Vice President of Sales for Univision Communications affiliate properties, has joined its Advisory Board. The appointment of Spanish-language media veteran Duartes further strengthens AudioNow’s distinguished Advisory Board, which includes well known leaders in global media, academia, audience research, corporate finance, operations, digital content, and media strategy.

With more than 15 years in Spanish-language media, Rolo brings a wealth of business experience to AudioNow ®. He has a strong track record of driving strategies that lead to market leadership in the industry. Rolo has played important roles in some of the most successful US-based Spanish-language media companies.

Univision Communications is the nation’s largest Spanish-language broadcaster. Mr. Duartes was responsible for directing sales across stations combining television, radio, and digital platforms accounting for more than $200 million in annual revenue. Prior to leading sales, Mr. Duartes was regional Vice President/General Manager of Univision Television Group and responsible for stations in nine markets.

He also has experience as an investment banker focused on M&A transactions at Bear Stearns. He started his career as a project engineer for Siemens Electric where he led power generation and infrastructure projects on six continents. Mr. Duartes has served in the United States Air Force and holds degrees from Harvard University (MPA), Columbia University (MBA), and University of Florida (BSEE).

Elan Blutinger, CEO of AudioNow comments, “Rolo will provide us with practical strategic focus and counsel as AudioNow continues its expansion into the Latino market providing digital distribution services that are important to audiences and boost the station’s bottom line. Rolo is uniquely qualified to strengthen our current technology and business leadership position within these markets.”

“AudioNow has developed a profitable technology-based approach for Spanish-language media to increase mobile distribution that is essential to growth as the digital landscape continues to rapidly change,” adds Rolo. “These are exciting times for AudioNow and new media and I look forward to working with them to help drive even greater success.”

Grupo Oro in Mexico and AudioNow® Launch First-Ever Mobile App

February 18, 2016 – Washington, D.C. Grupo Oro, a premiere broadcaster from Puebla, Mexico, and AudioNow, the leading provider of Call-to-Listen ™ and in-language mobile applications, announced today the launch of Grupo Oro’s first app for Android and iPhone:

 

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To serve their growing audience in Puebla, as well as listeners who live in the United States, Grupo Oro partnered with AudioNow to establish a mobile presence. In addition to streaming live broadcasts, the app also offers the following recorded programs as downloadable podcasts:

  • Oro Noticias Primera, y Segunda Emision: the latest news headlines from Mexico and around the world right on your phone.
  • Música con Selene Ocampo y Paco Arrieta: specially curated music, from today’s top hits, to classic favorites.
  • Heineken High Music: the best of party music, remixes, and specialty beats.

“I am excited to meet our audience on a new platform, bringing our content to mobile phones where listeners already prefer to access their music. AudioNow has been a great asset in helping us implement our vision for our mobile app, and I can’t wait to see the impact.”

— Juan Armando Torrelemus, Director General, Grupo Oro

Besides offering the best of Grupo Oro’s content, the app also brings the following features for audience engagement:

  • Embedded Facebook Feed
  • YouTube launch button
  • Soundcloud connectivity
  • Easy access to website

“As a company we have been committed to serving in-language stations on mobile solutions to reach their global audiences. I am thrilled to launch this partnership with Grupo Oro to spread their content throughout Puebla, and beyond.”

— Elan Blutinger, CEO, AudioNow®

Radio Trans Mundial se conecta con AudioNow® para ofrecer programas en español por teléfono

25 de enero de 2016 – Washington, D.C. La organización internacional de medios RTM (Radio Trans Mundial) anunció hoy que amplió la accesibilidad móvil a sus transmisiones en castellano, en asociación con AudioNow ®, el servicio líder mundial en “llamar para escuchar.” Los oyentes en cualquier lugar de los Estados Unidos ahora pueden escuchar A Traves de La Biblia (Thru the Bible) y Alimento para el Alma, con una simple llamada telefónica.

Para escuchar A Traves de la Biblia llame al 605-475-4488.

Para escuchar Alimento para el Alma llame al 605-475-4499.

Este servicio “llamar para escuchar” cuenta con el apoyo de AudioNow®, cuya sede está en Washington, D.C., y es una manera de llegar a las audiencias a través de cualquier teléfono móvil. Los oyentes no necesitan ni un teléfono inteligente ni un plan de datos, ya que las llamadas usan minutos móviles, sin costo adicional.

A Traves de La Biblia es la versión en castellano de Thru the Bible, una serie consagrada que abarca un ciclo de cinco años y guía a los oyentes a través de toda la Biblia. El programa hispano de radio Alimento para el Alma acompaña a un libro popular que ofrece 365 devocionales diarios.

Se puede acceder a ambos programas a través de las transmisiones diarias que se llevan a cabo en estaciones de radio en todos los Estados Unidos y América Latina. Ahora, por primera vez y a través del servicio “llamar para escuchar” de AudioNow ®, las audiencias pueden escuchar episodios nuevos de cualquiera de los dos programas, en cualquier momento del día, desde cualquier lugar de los Estados Unidos. Los oyentes también pueden dejar mensajes para los presentadores de los programas.

AudioNow ® es la plataforma “llamar para escuchar” más importante del mundo y el proveedor líder de aplicaciones móviles innovadoras para emisoras de radio. Con más de 3.500 socios de transmisión en todo el mundo, AudioNow ® ayuda a transmitir contenidos en 100 idiomas a audiencias que representan a más de 140 nacionalidades y etnias. Sus socios de transmisión incluyen líderes de la industria tales como la BBC, RFI y la Voz de América, y emisoras religiosas líderes tales como la Red de Radiodifusión Bíblica, Adventist World Radio, Christian Satellite Network y Radio María.

“Hace mucho tiempo que RTM quiere proporcionar una manera fácil para que sus oyentes escuchen el contenido por teléfono,”expresó Jim Munger, director del ministerio hispano de RTM en los Estados Unidos. “AudioNow nos está ayudando a lograrlo.”

Natalie White, gerente de desarrollo empresarial de AudioNow ®, dijo, AudioNow ® queremos aumentar el acceso a la programación que a la gente le interesa y la que la gente quiere escuchar, a la vez que aumentamos el impacto de la transmisión. Ese es nuestro objetivo para RTM y nos honra poder llevarlo a cabo.”

Trans World Radio, Global Christian Media Organization, Partners with AudioNow® for Spanish Language Programs

January 25, 2016 – Washington, D.C. International media organization TWR (Trans World Radio) announced the expansion of mobile accessibility to its Spanish-language broadcasts in partnership with AudioNow ®, the world’s leading Call-to-Listen ™ service. Listeners anywhere in the United States can now hear A Traves de La Biblia (Thru the Bible) and Alimento para el Alma (Food for the Soul), through a simple telephone call.

To listen to A Traves de la Biblia simply call 605-475-4488.

To listen to Alimento para el Alma call 605-475-4499.

This Call-to-Listen™ service, provided by Washington D.C. based AudioNow ®, is a way to reach audiences on any mobile phone. Listeners do not need a smartphone or data plan, as calls use regular mobile minutes with no extra charge.

With headquarters in Cary, North Carolina, Trans World Radio is the largest evangelical media organization in the world. Founded in 1954, TWR has grown to deliver programming in more than 230 languages and dialects through broadcast partners in more than 160 countries.

A Traves de La Biblia is the Spanish version of Thru the Bible, a time-honored series spanning a five-year cycle and guiding listeners through the entire Bible. The Spanish-language radio program Alimento para el Alma is the companion to a popular book offering 365 daily devotionals. Both programs are accessible through daily broadcasts on stations throughout Latin America and the United States. Now through AudioNow’s® Call-to-Listen™ service, for the first time audiences can listen to new episodes of either program at any moment of the day from anywhere in the United States. Listeners also have the option to leave a message for the program hosts.

AudioNow® is the world’s largest Call-to-Listen™ platform and leading provider of innovative mobile apps for broadcasters. With more than 3,500 broadcast partners worldwide, AudioNow ® helps deliver content in over 100 languages to audiences representing more than 140 nationalities and ethnicities. Broadcast partners include industry leaders such as the BBC, RFI, and Voice of America as well as leading faith-based broadcasters such as the Bible Broadcasting Network, Adventist World Radio, the Christian Satellite Network and Radio Maria.

“For a long time TWR has wanted to provide an easy way to hear our content by phone, and AudioNow is helping us achieve that,” said Jim Munger, TWR’s director of U.S. Hispanic Ministry.

“At AudioNow we want to increase access to programming people care about and want to hear, in turn increasing the impact of the broadcast. That is our aim for TWR,” said Natalie White, Manager of Business Development for AudioNow®.

RFI In Mandinkan Now Available in the United States on AudioNow®

22 December 2015- Washington, D.C. RFI, the French news radio station that broadcasts its programmes worldwide in French and 13 other languages, now features news in Mandinkan on AudioNow.
This new service is now available for AudioNow users. AudioNow is the world’s leading Call-to-Listen ™ service and interactive mobile app supplier for broadcasters. Users can now listen to RFI’s latest news broadcast in Mandinkan from any landline or mobile phone, by calling (605) 475-4500. This service also includes RFI’s other broadcast languages* and Monte Carlo Doualiya, the France Médias Monde Group’s universal station in the Arabic language.
Calls from mobile phones are included in subscriptions.

“RFI introduced programmes in Mandinkan – after Hausa and Swahili – in October 2015. Mandinkan is a language that over 40 million people use to communicate in Mali, Burkina-Faso, Côte d’’Ivoire and Guinea, and large communities speak it in Senegal, Gambia, Sierra Leone, Liberia and far beyond in Africa,” says Jean-Marc Belchi, Development Director for Africa at the France Médias Monde Group, which encompasses RFI. He adds, “I’m delighted that the many West-African listeners living in the United States can now listen to RFI in Mandinkan, and enjoy instant access to world news in their language, thanks to this partnership with AudioNow.”

“For more than five years, AudioNow has worked with Radio France Internationale to connect their news, cultural affairs, and features that various diaspora populations depend on, in a dozen languages,” said George Cernat, Chief Marketing Officer at AudioNow. “We’re honored to add the Mandinkan language so that West African audiences can listen to RFI’s programs from any phone in the U.S.”